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Required Documents

A complete guide to the proofs you need to verify your eligibility for a free government phone.

When applying for the Lifeline or Affordable Connectivity Program (ACP), you must provide valid documentation to prove your identity, address, and eligibility. Ensuring you have the correct documents ready can significantly speed up your approval process. All documents must be unexpired and clearly legible.

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Proof of Identity

You must confirm your identity and date of birth. Submit one of the following government-issued documents:

  • Valid Driver's License (U.S. or Foreign)
  • U.S. Government, State, or Tribal ID Card
  • Passport (U.S. or Foreign)
  • Birth Certificate
  • Certificate of Naturalization or Citizenship
  • Permanent Resident Card (Green Card)
  • Government Assistance Program Document (if it includes name and DOB)
Note: The document must explicitly state your first and last name and date of birth.
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Identity Verification

Ensure your ID is current and matches your application details exactly.

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Proof of Program Participation

If qualifying through a government assistance program, provide a document issued within the last 12 months that includes:

  • Your Name (or the name of your qualifying dependent)
  • Name of the Qualifying Program (e.g., SNAP, Medicaid)
  • Name of the Issuing Agency (Government or Tribal)
  • Date of Issue (must be current)

Accepted Documents Include:

  • Benefit Award Letter
  • Approval Letter
  • Statement of Benefits
  • Verification Letter
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Program Proof

Benefit cards (like EBT) are often not sufficient alone if they lack dates/names.

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Proof of Income

If qualifying based on low income (135% or less of Federal Poverty Guidelines), you must prove your annual household income. Provide copies of:

  • Prior year's State, Federal, or Tribal Tax Return
  • Current Income Statement from an employer
  • Paycheck Stubs (3 consecutive months)
  • Social Security Statement of Benefits
  • Veterans Administration Statement of Benefits
  • Retirement/Pension Statement of Benefits
  • Unemployment or Worker's Compensation Statement of Benefits
  • Divorce Decree or Child Support Award
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Income Verification

Documents must cover a full year or 3 consecutive months to be valid.

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